Privacy Policy
THE OPTION TRACKER PRIVACY POLICY
Effective Date: September 30, 2025
Introduction
The Option Tracker LLC (“we,” “us,” “our,” or “Company”), a Delaware LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website located at www.theoptiontracker.com (“Website”) and our subscription-based educational options trading alert services (“Services”), including SMS-based alerts, Weekly Insights, Weekly Data, Monthly Trends, Monthly Statistical Analysis, and optional white papers delivered via third-party providers such as Constant Contact or Twilio.
By accessing or using the Website or Services, you agree to the practices described in this Privacy Policy and our Terms of Service. If you do not agree with this Privacy Policy, you must not use the Website or Services.
Information We Collect
We collect the following types of personal information to provide and improve our Services:
Account Information When you create an account or subscribe to the Services, we collect:
Name
Email address
Mobile phone number (for SMS alerts)
Payment details (e.g., credit card or PayPal information)
Usage Data We may collect information about how you interact with the Website and Services, such as:
IP address
Browser type
Device information
Pages visited
Time and date of your visits (Collected automatically through cookies, web beacons, and similar technologies)
Communication Data If you contact us (e.g., via email at support@theoptiontracker.com), we collect:
Name
Email address
Content of your message
Feedback If you provide feedback, comments, or suggestions about the Services, we collect that information as outlined in Section 5.3 of our Terms of Service.
How We Use Your Information
Your information is private, not sold, and used solely for purposes related to providing the Services as outlined in our Terms of Service.
We use your information to:
Provide the Services Manage your subscription, deliver SMS-based educational options trading alerts (0–20 texts per day, as outlined in Section 4.5 of the Terms of Service), email-based insights and analyses (including Monthly Statistical Analysis and optional white papers), and process payments.
Communicate with You Send account-related notifications, updates, and responses to your inquiries via email or SMS.
Improve Our Services Analyze usage data to enhance the functionality, performance, and user experience of the Website and Services. This may include utilizing artificial intelligence (AI) and anonymized data to generate educational content such as Monthly Statistical Analysis and white papers.
Comply with Legal Obligations Fulfill legal requirements, such as responding to lawful requests from regulatory authorities or maintaining records for tax purposes.
We do not use your information for any purpose other than those described in this Privacy Policy and the Terms of Service, and we do not sell your information to third parties.
How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
Service Providers Trusted third-party providers (e.g., Constant Contact or Twilio for SMS delivery, payment processors like Stripe or PayPal) perform functions necessary for the Services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers In the event of a merger, acquisition, or sale of the Company, your information may be transferred as part of that transaction. We will notify you via email, SMS, or a posting on the Website of any such change in ownership or control.
We ensure that any sharing of your information complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).
Your Rights and Choices
You have certain rights regarding your personal information, subject to applicable laws:
Access and Correction Access and update your account information through your account settings on the Website.
Data Deletion Request deletion of your personal information by contacting us at support@theoptiontracker.com. We will comply unless retention is required for legal or operational purposes (e.g., tax records).
Opt-Out of Communications Opt out of non-essential communications (e.g., marketing emails) by following the unsubscribe instructions.
Note: Unsubscribing from SMS alerts does not stop your subscription or billing (see Section 6.7 of the Terms of Service).
CCPA Rights (California Residents)
Right to request disclosure of categories of personal information collected
Right to know purposes of use and third parties involved
Right to request deletion
Right to opt out of any “sale” (we do not sell your information)
GDPR Rights (EU Residents)
Right to access, correct, delete, or restrict processing
Right to data portability
Right to object to processing
To exercise these rights, contact support@theoptiontracker.com. We will respond within the legal timeframes (e.g., 45 days under CCPA, 30 days under GDPR).
Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information. These include:
Encryption of payment data
Secure storage of account information
Regular security audits
No method of transmission over the internet or electronic storage is 100% secure. If we become aware of a data breach, we will notify you and any applicable authorities as required by law.
Data Retention
We retain personal information only as long as necessary to:
Provide the Services
Fulfill legal obligations
Resolve disputes
Examples:
Account information: Retained during your subscription and for legal compliance (e.g., 7 years for financial records)
Usage data: May be retained in anonymized form for analytics
Upon account termination, you may request deletion of your data, subject to legal retention requirements.
Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to:
Collect usage data
Improve the Website
Enhance your experience
You can manage cookies via your browser settings. Disabling cookies may affect functionality.
Children’s Privacy
The Services are not intended for individuals under 18. We do not knowingly collect data from children under 18. If we become aware of such data, we will delete it promptly.
If you believe a child under 18 has provided us with personal information, contact support@theoptiontracker.com.
International Data Transfers
The Services are hosted and operated in the United States. If you access from outside the U.S., your information will be:
Transferred to
Stored in
Processed in the U.S.
By using the Services, you consent to this transfer. We comply with GDPR requirements for international data transfers (e.g., Standard Contractual Clauses).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be:
Posted on the Website (with a revised “Last Updated” date)
Communicated via email, SMS, or a prominent Website announcement
Continued use of the Services after notice constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
The Option Tracker LLC 📧 Email: support@theoptiontracker.com 🏢 Address: 1201 Orange Street, Suite 600, Wilmington, DE 19801