THE OPTION TRACKER PRIVACY POLICY
Last Updated: May 20, 2025

1. Introduction
The Option Tracker LLC (“we,” “us,” “our,” or “Company”), a Delaware LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website located at www.theoptiontracker.com (“Website”) and our subscription-based educational options trading alert services (“Services”), including SMS-based alerts delivered via Constant Contact. By accessing or using the Website or Services, you agree to the practices described in this Privacy Policy and our Terms of Service (available at [www.theoptiontracker.com/terms]). If you do not agree with this Privacy Policy, you must not use the Website or Services.

2. Information We Collect
We collect the following types of personal information to provide and improve our Services:

·       Account Information: When you create an account or subscribe to the Services, we collect your name, email address, mobile phone number (for SMS alerts), and payment details (e.g., credit card or PayPal information).

·       Usage Data: We may collect information about how you interact with the Website and Services, such as your IP address, browser type, device information, pages visited, and the time and date of your visits. This data is collected automatically through cookies, web beacons, and similar technologies.

·       Communication Data: If you contact us (e.g., via email at support@theoptiontracker.com), we collect the information you provide, such as your name, email address, and the content of your message.

·       Feedback: If you provide feedback, comments, or suggestions about the Services, we collect that information as outlined in Section 5.3 of our Terms of Service.

3. How We Use Your Information
Your information is private, not sold, and used solely for purposes related to providing the Services as outlined in our Terms of Service. Specifically, we use your information to:

·       Provide the Services: Manage your subscription, deliver SMS-based educational options trading alerts (0–20 texts per day, as outlined in Section 4.5 of the Terms of Service), and process payments.

·       Communicate with You: Send you account-related notifications, updates, and responses to your inquiries via email or SMS.

·       Improve Our Services: Analyze usage data to enhance the functionality, performance, and user experience of the Website and Services.

·       Comply with Legal Obligations: Fulfill legal requirements, such as responding to lawful requests from regulatory authorities or maintaining records for tax purposes.
We do not use your information for any purpose other than those described in this Privacy Policy and the Terms of Service, and we do not sell your information to third parties.

4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:

·       Service Providers: We share your information with trusted third-party providers (e.g., Constant Contact for SMS delivery, payment processors like Stripe or PayPal) to perform functions necessary for the Services, such as delivering alerts or processing payments. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

·       Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or the public.

·       Business Transfers: In the event of a merger, acquisition, or sale of the Company, your information may be transferred as part of that transaction. We will notify you via email, SMS, or a posting on the Website of any such change in ownership or control of your personal information.
We ensure that any sharing of your information complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).

5. Your Rights and Choices
You have certain rights regarding your personal information, subject to applicable laws:

·       Access and Correction: You may access and update your account information (e.g., name, email, mobile number) through your account settings on the Website.

·       Data Deletion: You may request deletion of your personal information by contacting us at support@theoptiontracker.com. We will comply with your request unless we are required to retain certain information for legal or operational purposes (e.g., tax records).

·       Opt-Out of Communications: You may opt out of non-essential communications (e.g., marketing emails) by following the unsubscribe instructions in those messages. Note that unsubscribing from SMS alerts does not stop your subscription or billing, as outlined in Section 6.7 of the Terms of Service.

·       CCPA Rights (California Residents): If you are a California resident, you have the right to request disclosure of the categories of personal information we collect, the purposes for which it is used, and any third parties with whom it is shared. You also have the right to request deletion of your information and to opt out of any “sale” of your information (though we do not sell your information).

·       GDPR Rights (EU Residents): If you are in the European Union, you have the right to access, correct, delete, or restrict the processing of your personal information, as well as the right to data portability and to object to processing.
To exercise these rights, contact us at support@theoptiontracker.com. We will respond to your request within the timeframes required by law (e.g., 45 days under the CCPA, 30 days under the GDPR).

6. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption of payment data, secure storage of account information, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a data breach, we will notify you and any applicable authorities as required by law.

7. Data Retention
We retain your personal information only for as long as necessary to provide the Services, fulfill legal obligations, or resolve disputes. For example:

·       Account information is retained for the duration of your subscription and for a period thereafter to comply with tax and legal requirements (e.g., 7 years for financial records).

·       Usage data may be retained in anonymized form for analytical purposes.
Upon termination of your account, you may request deletion of your data as outlined in Section 5, subject to our legal retention obligations.

8. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to collect usage data, improve the Website, and enhance your experience. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and analyze site usage. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Website.

9. Children’s Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will delete it promptly. If you believe a child under 18 has provided us with personal information, please contact us at support@theoptiontracker.com.

10. International Data Transfers
The Services are hosted and operated in the United States. If you access the Services from outside the U.S., your information will be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your jurisdiction. By using the Services, you consent to this transfer and processing. We comply with GDPR requirements for international data transfers, such as implementing Standard Contractual Clauses where applicable.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on the Website with the “Last Updated” date revised, and we will notify you via email, SMS, or a prominent announcement on the Website. Your continued use of the Services after such notice constitutes your acceptance of the updated Privacy Policy.

12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
The Option Tracker LLC
Email: support@theoptiontracker.com
Address: 1201 Orange Street, Suite 600, Wilmington, DE 19801